Get efficient and effective

Gainsight collects best practices from thought leaders among our customers, community and team. We translate these best practices into Gainsight Workflow and create importable assets to support these processes. 

Introducing Gainsight™ Vault 

Import best-in-class Customer Success thought leadership right into Gainsight

See Gainsight Vault In Action

Get in Touch about Vault

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Scale customer communications by launching personalized emails from within Gainsight. These can be pre-designed based on health data triggers or sent on an adhoc basis to specific customer segments.

Introducing Gainsight Vault, the first of its kind, in-product best practices repository. With Gainsight Vault, we are putting the finest customer success and account management thought leadership at your fingertips. 

Import Assets

Learn From Your Peers

Scale Your Team

Reduce errors and save time with instant import and configuration

Imbibe best practices from the thought leaders in customer success

Grow your team without reinventing the wheel

Build beautiful, personalized emails without writing a line of HTML. Reuse the most effective templates across customers. Being smart with automation, doesn’t mean sacrificing the personal touch. Integrate key health data points from Gainsight to personalize your messages.

The first communications product built exclusively for Customer Success teams in order to scale customer outreach for adoption, renewals and growth. CoPilot brings the power of scaled customer engagement into the hands of those who know the customer best.

Learn and Scale 

Get productive from day one with Gainsight Vault. Import assets based on best practices and configure instantly. 

Download CoPilot Guide

  • Reduce errors by downloading ready-to-use Gainsight assets
  • Save time with instant configuration
  • Import a range of assets such as playbooks and surveys 
  • Import assets across industries, customer segments, and business functions
  • Learn from your peers who have shared their experiences and thought process on building and managing a customer-centric business
  • Scale your team with instant access to the best of Customer Success processes