How to Drive More Upsells

Join's CEO Steli Efti and Gainsight's Customer Success Evangelist Lincoln Murphy as they discuss how to increase and operationalize the upsell process.

Why watch?

Upsells accelerate growth, expand Customer Lifetime Value (LTV), and make acquisition spend more efficient. But when it comes to upsells, timing is everything. Knowing when to present an offer to a customer is just as important as knowing what offer to present. This webinar covers many facets of the upsell process, including five upsell hacks for every organization.

How can I use customer data to know when to present an upsell offer?

Who should own the upsell process in my organization?

How can I use Customer Success to know which offer to present?

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Webinar Recorded 11/20/14

Lead the World in Customer Success