Driving Alignment through Executive Sponsorship

Join Julia Guyadeen, Director of Product Management for Customer Success at Gainsight, as she discusses Gainsight's Executive Sponsorship Program.

Why watch?

Maintaining ongoing communication with executive stakeholders can help drive customer success and prevent unexpected challenges. To stay aligned with customers at the executive level, we have developed an Executive Sponsorship Program that pairs Gainsight Executives with our customers. This webinar covers our internal Executive Sponsorship process.

The key touch points in Gainsight’s Executive Sponsorship Program

How we use Gainsight to tell our execs when it’s time to reach out

How we use reporting to drive accountability

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Webinar Recorded 1/16/14

Lead the World in Customer Success