Customer Success Showcase: Cisco Unplugged
Learn how Cisco is leading the Customer Success revolution through their usage of Gainsight!
Why watch?
Get an in-depth look at how Cisco created a Global Customer Success organization (GCS), aligned internally on the infrastructure and data needed to pilot Customer Success processes, and drove a successful implementation across products, regions, and delivery models. The Cisco team will discuss:
Strategy Development
Implemntation of Gainsight
How they faced data challenges & more!
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Webinar Recorded at Pulse 2016
Lead the World in Customer Success
Slides