Customer Success Showcase: Lifesize Unplugged
Learn how a newly hired customer success executive created the Company’s first customer success team and enabled them to deliver Customer Obsession at scale through Gainsight!
Why watch?
With a move to the cloud, Lifesize knew that their customers were going to be the key to their success; therefore, they hired a Chief Customer Success and Happiness Officer in order to center the company around their customers. Learn how a newly hired customer success executive created the Company’s first customer success team and used Gainsight to drive key iniatives including:
Unified processes across the customer success team
Comprehensive customer health monitoring
Consistent customer communication and feedback
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Webinar Recorded at Pulse 2016
Lead the World in Customer Success
Slides