Customer Success Showcase: Lifesize Unplugged

Learn how a newly hired customer success executive created the Company’s first customer success team and enabled them to deliver Customer Obsession at scale through Gainsight!

Why watch?

With a move to the cloud, Lifesize knew that their customers were going to be the key to their success; therefore, they hired a Chief Customer Success and Happiness Officer in order to center the company around their customers. Learn how a newly hired customer success executive created the Company’s first customer success team and used Gainsight to drive key iniatives including:

Unified processes across the customer success team

Comprehensive customer health monitoring

Consistent customer communication and feedback

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Webinar Recorded at Pulse 2016

Lead the World in Customer Success

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Recording