Day: Thursday, September 27, 2018
Time: 10:30 AM - 11:20 AM 

Location: TBD

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Session Schedule
You won't want to miss these sessions!
Customer Success = Customer Experience + Customer Outcomes
Join Gainsight and Salesforce to discuss how to drive outcomes realization.
View Session

Nick Mehta
Chief Executive Officer Gainsight

Tiffani Bova
Global, Customer Growth and Innovation Evangelist Salesforce

The Customer Success Guide to

Dreamforce 2018


This year, Gainsight is sponsoring the Success Lodge! Visit our booth just around the corner from Moscone at the City View at Metreon to learn how Gainsight can positively impact your business and receive a free Customer Success book.

Join us at the Dreamforce Success Lodge


Gainsight Sessions with Salesforce and Coastal Cloud

Join us at our Dreamforce speaking sessions as we showcase how to synthesize Customer Experience with Customer Outcomes to achieve company-wide Customer Success along with guiding you through a prescriptive framework of Customer Success elements.

Learn More

Network, mingle, and continue the Customer Success conversation with a Happy Hour at the Bain office after the last session of the day on Thursday September 27th. 

Network & Mingle

Save Your Seat

Gainsight's Nick Mehta is teaming up with New Voice Media for a fireside chat on Friday, September 28th at 8am. They will be discussing why customer emotions are the most important predictor of brand loyalty.

Fireside Chat with NVM

Save Your Seat
The Science of Customer Success
Join Gainsight and Coastal Cloud to discuss the science behind Customer Success
Day: Wednesday, September 26, 2018
Time: 10:30 AM - 11:20 AM 

Location: TBD

Ashvin Vaidyanathan
VP of Customer Success, Ops and Support Gainsight

Jamey Jeff
Managing Director, Customer Success Solutions Coastal Cloud

View Session
Breakout SessionsMeet With UsHappy Hour
Meet With Us
Fill out this form to request a meeting with a Gainsight representative at Dreamforce