2016 is just around the corner — and that means it’s time to set your business New Year’s resolution for 2016. But why settle for one generic goal like reducing churn or raising upsell? Why not resolve to make 2016 the year your organization invests in your customers as a major business driver?

Join us on Thursday, December 10, for our half-day virtual event, “Make 2016 the Year You Conquer Customer Success.” From 9:00 am - 1:00 pm (PST), you’ll learn from the leading minds in Customer Success, including Lincoln Murphy, Gainsight Chief Evangelist, Allison Pickens, Gainsight VP of Customer Success and Business Operations, and Barr Moses, Gainsight Senior Manager of Business Operations.

During this free online event, you’ll learn:

- Why 2016 is the perfect time to make Customer Success a strategic initiative
- How to get started implementing a Customer Success strategy
- How and where to start building a best-in-class Customer Success team

Lincoln Murphy


Customer Success Evangelist


VP of Customer Success & Business Operations


Allison Pickens


Barr Moses


Sr. Mgr Business Operations

Learn Customer Success from Gainsight's Leading Experts.

3 Sessions To Give Your Company a Headstart on Customer Success in 2016.


Why Customer Success is the Secret Weapon of High Growth Companies

With Lincoln Murphy

Customer Success is a Top Down Comittment: How to Align Your Organization Around Customer Success

With Allison Pickens

The Optimal Customer Success Org Chart: Roles, Comp, and Day to Day Operations

With Barr Moses


Questions and Answers with Our Panel

10:00-11:00 AM PST

9:00-10:00 AM PST


11:00-12:00 PM PST

12:00-1:00 PM PST



Why Should You Attend This Event?

© Copyright 2015 Gainsight

December 10, 2015
9am - 1pm PST

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