RSVP FOR YOUR DEMO

5 Unique Training Offerings for CS Professionals

Presented by

PULSE Academy for CSMs

PULSE Academy for Leaders

Gainsight CSM 100

Gainsight Admin 100

Gainsight Admin 200

 

Scroll down to learn more about the training opportunities at PULSE 2017

PULSE Academy for CSMs

 

Turbocharge Your CSM Skills In Just 1 Day. 

Step into the world of Customer Success Management with Pulse Academy. During this full-day course we'll explore the skills CSMs need to cultivate to deliver successful outcomes for their customers and company.  

                                                         
Learn the keys to improving your ability to interact, influence, and drive customers towards the positive results they demand and deserve.

Pulse 2017 by Gainsight - 2017 All Rights Reserved. 

PULSE 2017 

Training Offerings

 


Date: Monday, May 8th, 2017

Times: 9:00am to 5:00pm PST, Certification from 5:00pm to 6:00pm PST

Location: Oakland Marriot City Center, 1001 Broadway, Oakland CA 94607

Room: East 1

Price: $495

Instructor(s): James Scott

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PULSE Academy for Leaders

 


Date: Monday, May 8th, 2017

Times: 9:00am to 5:00pm PST, Certification from 5:00pm to 6:00pm PST

Location: Oakland Marriot City Center, 1001 Broadway, Oakland CA 94607

Room: East 2

Price: $495

Instructor(s): Todd Eby and Andrew Marks

 

Building a Customer Success program used to be hard. 

We fixed that.

Nailing Customer Success is critical to your company's growth and overall success. The problem is that it takes a lot of blood, sweat, and tears to build a program that delivers the kind of results you need.

                                                         
The mission of the Pulse Academy Customer Success Accelerator program is to change all of that. Whether you're just started out with Customer Success or looking to take your efforts to the next level, this workshop has what you need.

Pulse Academy for Leaders

Gainsight CSM 100

 


Date: Thursday, May 11th, 2017

Times: 11:25 am to 4:20 pm

Location: Oakland Marriot City Center, 1001 Broadway, Oakland CA 94607

Room: Grand FGH

Price: Included in the Pulse Ticket!

Instructor(s): Evan Luberda

 

Gainsight CSM 100 is the first step on your journey in learning to use Gainsight to help you and your company avoid churn, increase renewals, and to make successful customers of your products! The course is targeted on those who are new to Gainsight or are seeing a refresher and will answer the pressing questions: "What's in it for me?". You will quickly get up-to-speed with the key features you will be using on a daily basis.

                                                         
Topics covered include Cockpit, the Customer 360, and many other key features that you'll want to make the most of from Gainsight. Perfect for the Customer Success Manager or Account Manager!

Sign Up for CSM 100

Gainsight Admin 100

 


Date: Monday, May 8th, 2017

Times: 9:00am to 5:00pm PST, Certification from 5:00pm to 6:00pm PST

Location: Oakland Marriot City Center, 1001 Broadway, Oakland CA 94607

Room: Grand ABC

Price: $495

Instructor(s): Dave Derrington and Evan Luberda

 

Admin 100 is the first step on your journey as a Gainsight Administrator. If you are new to Gainsight or are seeking to refine your understanding, this class will help you answer the questions: "Where do I start? What do I need to know to set up Gainsight for my team?" Our goal is to help you quickly ramp up to be an effective member of your Customer Success team.  

                                                         
Within this course you will secure a baseline understanding of Gainsight as a whole and learn how to configure and use each of Gainsight's primary features. Topic covered include C360, Cockpit, Copilot, Dashboards, Data Management, Reporting, The Rules Engine, Surveys, and Usage Data.

Sign Up for Gainsight Admin 100

Gainsight Admin 200 - Special Topics

 

Session 1: Tuesday, May 9th - 1:30 pm - 4:20 pm PST

Session 2: Thursday, May 11th - 11:25 am to 4:10 pm PST

Location: Oakland Marriot City Center, 1001 Broadway, Oakland CA 94607

Room: Grand ABC

Price: $299 with Pulse Ticket

Instructor(s): Dave Derrington and More

 

Admin 200 is your next step on your journey as a Gainsight Administrator, delivering in-depth understanding of key features that drive your success in leveraging Gainsight in your company.  

                                                         
This Special Topics course will focus on scenario-based training, beginning with the complex subject of Data Management. We will cover how to create MDA objects, how to populate such objects by leveraging Data Spaces and Rules, Using the S3 Connector, and more. We will also cover common pitfalls / troubleshooting techniques and advanced concepts that will serve you well.

Sign Up for Admin 200

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